Refund Policy
Webclift Air Inc, trading as Alta Professional Accreditation, offers a 30-day money-back guarantee on credit purchases.
Last updated 15 September 2026
30-day money-back guarantee
If you are not satisfied with your purchase, you may request a full refund within 30 days of the order date. You do not need to give a reason.
How to request a refund
Webclift Air Inc is the seller of record and handles refunds directly. Contact us using the email address on your receipt and quote the order reference; we will confirm the outcome and, where approved, instruct the refund through our payment processor, Stripe.
How refunds are paid
Approved refunds are returned to the original payment method. Any credits covered by the refund are removed from the account balance at the same time.
Statutory rights
This policy is in addition to your statutory rights. Nothing here limits any right you have under applicable consumer law.
Accreditation outcomes
Credits pay for the assessment of an application, not for a particular outcome. A refund request is handled under the guarantee above regardless of whether an application was approved.
